The Ministry of Justice and Constitutional Affairs has unveiled its Sixth Strategic Plan, accompanied by a Client Charter and Service Delivery Standards, outlining a five-year vision aimed at creating a more efficient, transparent, and citizen-centered justice system.
The launch, hosted at Mestil Hotel, sets the framework for the Ministry’s agenda from FY2025/26 to FY2029/30, reinforcing the government’s commitment to accessible justice and strong governance.Minister of Justice and Constitutional Affairs, Norbert Mao, described the plan as a pivotal step in transforming Uganda’s legal sector.
“This Strategic Plan signals a conscious shift toward innovation, accountability, and efficiency in all facets of justice service delivery,” Mao said, emphasizing the Ministry’s dedication to constitutional principles and public service excellence.
“Our ambition over the next five years is to enhance service delivery, expand automation, and strengthen our human resource capacity,” he added. Mao noted that the plan embodies a shared vision of ensuring justice is timely, dependable, and accessible to every Ugandan.
Permanent Secretary Robert Kasande highlighted successes under the previous strategic plan, including the near-completion of the JLOS House, projected to save over UGX 30 billion in annual rent. Other accomplishments include UGX 4.6 trillion saved in litigation costs, construction progress of regional offices like Soroti at 78%, issuance of 15,911 certificates of no objection, and disbursement of UGX 158.3 billion in verified war debt claims.
Kasande also noted advances in digital systems, including the Electronic Document Management System and upgraded ICT and teleconferencing tools.The Sixth Strategic Plan aligns with Vision 2040 and the National Development Plan IV, focusing on five key pillars: strengthening regulatory compliance, improving efficiency in service delivery, protecting citizens’ rights under the Bill of Rights, advancing Uganda’s regional and international legal interests, and enhancing institutional capacity.
Kasande emphasized that these initiatives will bring justice closer to citizens while promoting transparency and good governance.The Service Delivery Standards set clear benchmarks for legal opinions, civil litigation, legislative drafting, estate administration, and budgeting, ensuring consistency and accountability. Meanwhile, the Client Charter outlines citizen rights, responsibilities, and feedback mechanisms, fostering a culture of integrity, professionalism, and impartiality within the Ministry.
Minister Mao concluded by appealing for enhanced financial and technical backing from the Ministry of Finance and development partners to realize the plan’s goals. “With this Strategic Plan, supported by our Service Delivery Standards and Client Charter, we are charting a course toward a justice system grounded in fairness, accountability, and constitutionalism,” he said.